Phone verification troubleshooting

Phone verification is still buggy with some mobile phone service providers. If you're encountering issues when trying to verify your mobile phone number, please send us an e-mail to [email protected] with the following information so we can investigate further:

  1. Your mobile service provider
  2. Your full mobile phone number with area code
  3. The e-mail address associated with your Blink account

If you'd like to change your phone number please open up your Account Management > Personal page. On the left column is your current mobile phone, with the verification status (verified or unverified). Please take into account that in order to use a new mobile phone number you will be asked to proceed with the verification via SMS process again.

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